Mar 2025 — Present · Sydney
Digital Operation Coordinator
Yeh's Hotel Group
Internal software, workflow automation and hands-on digital operations across three hotels.
- Led the hotel-operations platform from workflow discovery to production rollout.
- Built Power Apps, SharePoint and Power Automate workflows for attendance, visitor registration and ordering.
- Provided multi-site IT support across hardware, Meraki Wi-Fi, access, servers, door-lock and hotel systems.
- Supported a PMS migration, payment reconciliation workflows, vendor integrations, documentation and staff training.